Privacy policy
You are careful about how your personal information is used and shared, and rightly so! We thank you for your trust and treat your data diligently, with care, and appropriately. By visiting www.embrin.fr, you agree that www.embrin.fr collects, processes, and uses the personal information referred to as set out below.
The processing of Personal Data of users registered on www.embrin.fr is subject to French law, notably Law No. 78-17 of 6 January 1978 on information technology, files, and freedoms, as amended (known as the Data Protection Act), as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 applicable from 25 May 2018 (known as GDPR).
Definition of terms used in our information policy.
“personal data”: any information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”); an “identifiable natural person” is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity;
“processing”: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction;
“controller”: the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
“personal data breach”: a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored, or otherwise processed;
“user”: refers to the identified or identifiable natural person (directly or indirectly) who visits the website www.embrin.fr.
What customer information is used by www.embrin.fr?
|
Data |
Uses |
|---|---|
|
Names and Contact Details |
Essential for sending your order. |
|
Email & Phone Number |
To communicate with you more easily. To keep you updated on your order status. |
|
Date of Birth |
Useful for detecting fraud on our website. |
|
Payment Information |
This refers to the security code / CVV of your card. Rest assured, we do not store these details. |
|
Your Contact History (by email, on our chat, via our contact form, on social media) |
To provide you with support. |
|
Your Purchase History and Saved Items |
To provide you with support and manage returns. To get to know you better and send you personalised newsletters, if you have agreed to receive them. |
|
Information from your phone or laptop (IP address, device type, etc.) |
To improve your user experience on the site and identify any bugs. |
|
Your participation in product reviews |
To improve the user experience. To provide impartial data and reviews to our customers. |
Information collected automatically
Each time you contact us, we receive and record certain types of information. Like many other websites, we use “cookies” and obtain certain types of information when your browser accesses www.embrin.fr or adverts and other content displayed on other websites by or on behalf of www.embrin.fr.
Information relating to emails
Your email addresses are useful to us for two reasons.
Order tracking
Your email address is used to keep you informed about your order status and to contact you if necessary.
Sending the newsletter
When you have expressly agreed to receive our commercial communications, we use your email address to send you our offers, new products, and news. Your email address is never shared with third parties for commercial purposes.
Our newsletters may contain tracking pixels or other trackers to measure, for example, their open rates and clicks on links. These trackers are used to measure the performance of our communications and improve their content.
You can withdraw your consent at any time by unsubscribing from our communications, notably via the unsubscribe link at the bottom of each newsletter. Your unsubscription will be taken into account from the next mailing. You can also withdraw your consent regarding email tracking via the link at the bottom of our newsletters.
What about cookies?
To allow our systems to recognise your device and provide you with features, we use “cookies”.
“Cookies” are unique identifiers that we transfer to your device, enabling our system to recognise your device and provide features such as keeping products in your basket between visits.
When you browse our website, these cookies are enabled by default. However, you can refuse cookies by adjusting your browser settings as follows.
- How to proceed if you use Firefox
- How to proceed if you use Google Chrome
- How to proceed if you use Safari
- How to proceed if you use Internet Explorer
Does www.embrin.fr share the information it receives?
Customer information is an important part of our business, and it is not our business to sell it. We share this information only in the following cases and for the purposes described in this privacy policy.
Protection of www.embrin.fr and third parties
We disclose customer account content and other personal information when legally required to do so or if such disclosure is necessary to enforce and apply our Terms and Conditions of Sale and other agreements, or to protect the rights, property, or safety of www.embrin.fr, users of the Embrin site, or others.
Are my personal details protected?
When confirming an order, we only reveal the last four digits of your bank card. Of course, we transmit the full card number to the GIE carte bancaire (Economic Interest Grouping for bank cards) during order processing.
We maintain physical, electronic, and procedural security measures in connection with the collection, storage, and disclosure of customers’ personal information. Our security procedures may require us to ask for proof of your identity before we can share your personal information with you.
It is important to protect yourself against unauthorised access to your password and your computer. If you share a computer, you should log out after each use.
What information can I access?
www.embrin.fr gives you access to your personal data, which you can update at any time. You can also view all your current and past orders on the site in your “My Orders” area. We retain this data to process your orders as efficiently as possible, and also for our accounting purposes.
What choices do I have?
As mentioned above, you always have the option not to provide information, even though some information is necessary to make purchases or use features on Embrin.
In accordance with applicable regulations, you have the right to access, modify, rectify, and delete information concerning you.
You can request the deletion of your personal data at any time via our dedicated Personal Data Deletion page. You can exercise these rights on the pages mentioned in the “What information can I access?” section. If you update any information, we generally keep a copy of your original information in our records.